Damage Waiver Agreement

1. Purpose

This Damage Waiver Addendum (the “Addendum”) is part of the Rental Agreement between Houston Mobility Scooter Rentals (“Company”) and the renter named in the booking (“Renter”). It is optional. If Renter accepts it by adding it to the booking and paying the fee, Company agrees to limit Renter’s financial responsibility for certain accidental damage to the rented scooter, as described below.

2. Fee

The Damage Waiver fee is $35.00 per scooter. The fee is charged at the time of booking, covers the scooter and its accessories, is due in addition to the rental rate and applicable tax, and is non-refundable once the rental begins.

3. What Is Covered

If Renter accepts the Damage Waiver, Company waives Renter’s responsibility for the cost to repair or replace the following scooter components when they are accidentally damaged during the rental period, subject to the Deductible in Section 4:

• Seat, seat back and seat post (tears, cracks and breakage)
• Armrests and armrest pads
• Tiller, handlebar, steering column and tiller controls
• Mechanical and electrical components, including the motor, drive train, brakes, controller and wiring
• Wheels, tires and axles, excluding normal wear
• Body panels, shrouds, fenders and floorboard
• Accessories, including the front basket, cup holder and cane holder
• Battery pack and charger, if damaged by accidental impact or drop

4. Deductible

If damage covered by this Addendum is found, Renter will pay a $50.00 deductible for non-electrical parts (such as the seat and armrests) or a $175.00 deductible for motorized parts (such as the motor, controller and steering column) per incident. If the repair costs less than the applicable deductible, Renter pays only the actual cost. Company will then cover the remaining reasonable cost of repair or replacement of the covered components. The deductible is due after Company has inspected and assessed the damage, and Company may charge it to the payment method on file.

5. What Is Not Covered

This Addendum does not cover, and Renter remains fully responsible for:

• Loss or theft of the scooter, or of any part, key, charger or accessory
• Damage caused by intentional, reckless or negligent acts, or by operating the scooter while impaired by alcohol, drugs or medication
• Damage that occurs while the scooter is operated by anyone other than the Renter or an authorized operator named in the Rental Agreement
• Damage resulting from exceeding the scooter’s weight capacity (Regular: 325 lbs; Large: 400 lbs)
• Damage resulting from use that is not intended for the scooter, including off-road use, stairs, curbs it is not designed to climb, towing, racing or stunts
• Submersion, water damage or exposure to salt water, sand or heavy rain
• Unauthorized repairs, modifications or tampering
• Normal wear and tear, and minor cosmetic scratches or scuffs that do not affect function
• Excessive cleaning, stains, odors, smoke damage or bodily-fluid contamination
• Damage that Renter fails to report as required in Section 6
• Injury to any person, or damage to any property other than the rented scooter

6. Renter’s Responsibilities

Renter agrees to: (a) operate the scooter according to the instructions provided; (b) store and charge the scooter indoors, away from water; (c) notify Company promptly, and no later than the time of return, of any damage or malfunction; (d) not attempt repairs; and (e) return the scooter and all components, including the key and charger, at the agreed time and place. Company documents the condition of the scooter, with photographs, at delivery and at return, and Renter agrees those records may be used to assess damage. If the scooter is lost or stolen, Renter must notify Company immediately and file a police report within 48 hours, and must give Company a copy of the report.

7. Assessment of Damage

Company will inspect the scooter upon return and determine, in its reasonable judgment, whether damage exists, whether it is covered by this Addendum, and the cost to repair or replace it. Damage that is not covered will be billed to Renter at Company’s actual cost of repair or replacement. Renter authorizes Company to charge the payment method on file for any amount owed under this Addendum. Charges are billed after the rental ends, and rental fees already paid are not credited toward the Deductible or any other amount owed.

8. If Renter Declines the Damage Waiver

If Renter declines the Damage Waiver, Renter is responsible for the full cost of repair or replacement of any damage to the scooter during the rental period, up to its replacement value, in accordance with the Rental Agreement. The same applies to any loss, theft or missing accessory, including the key, charger, basket and battery. Replacement costs are:

9. General Terms

• This Addendum is not insurance. It is a contractual waiver of certain charges and does not provide liability coverage for Renter or for any third party.
• This Addendum does not change any other term of the Rental Agreement. If the two conflict on the subject of damage, this Addendum controls.
• If any part of this Addendum is found unenforceable, the remainder stays in effect.
• This Addendum is governed by the laws of the State of Texas.

10. Acceptance by Purchase

No signature is required. Renter accepts this Addendum and enters into this agreement by adding the Damage Waiver to the booking and paying the $35.00 fee per scooter. Payment of the fee is Renter’s agreement to all terms of this Addendum. A copy of this Addendum is available on this page at any time, and by request at info@houstonmobilityscooterrentals.com. If Renter does not add the Damage Waiver to the booking, Section 8 applies.

Last updated: October 10, 2026